To factory reset. Apparently, I had pushed the silver pin near the open/close thingy away from the two tiny dots on the motherboard, which in turn, prevented the silver thingy from touching the two dots. I haven’t changed mine in almost 2 years…Awesome tip. New battery didn’t help. A work light or desk lamp that will illuminate the area properly.With the aforementioned you’ll be able to see how the tab may need to be “popped” (leveraged) or lifted and pushed back to the plastic protrusion that lines up with the trunk of the silver T-bone tab. I also carried out the ‘Hard Reset’ process on my Adidas miCoach HRS that had stopped working and it also worked.Hi, I can’t pair my H7 with the Polar A360! Let's go into resetting the connection and the watch! Ended up it is the silver tab connector not touching the battery becoz it is pushed below the point if touch. Tweezers; if you have a access to a fine tipped tweezers it would be better.3. I looked all over internet.
I took a point of an exacto knife, and gently pulled up the silver pin or connector to the battery. It needs to be above the plastic piece that sticks out behind it.Make sure the silver clip is pushed UP not down.
Hence the “hard reset” is not included in Polar Trouble shooting guide. . POP!
A loop magnifier or magnifier or a magnifier lens attachment that attaches to your glasses. You can also use H7 and H10 with Polar heart rate monitor using GymLink data. samantha’s tip about the small silver thingy on the sides being pushed down was the answer!. Thanks again.thank you very much indeed! And others too!Yep! Next I tried leaving the battery cover off over night. Do the same methods apply to fix it? I looked thinking I had broken it but alas… The silver tab was now above the black one and it works. I tapped on the button to connect. My Polar H7 or other Bluetooth Low Energy Heart Rate Monitor will not pair. It worked. After the first day I could not get the watch and chest strap to connect, they could pair but not connect. I then discovered that if you have already paired the HRS with the iPhone in settings this in fact stops you pairing in Polar Beat. Thankshat funktioniert. Nothing is working.Thank you so much!!! Agree with couple other posts, you do have to get after the little silver piece a bit.
I thought it was dead!I have just went through a similar issue and discharging did not help, but this is what did. It pains me to see so many people having trouble with their Polars, but at least we have this page to share solutions! Note: the treadmill I’m using is a Precor unit and it has a heart rate monitor which is picking up the heart rate from the H7. The representative said to call Polar customer support to have the rep. tell me how to perform a hard rest. I have tried everything I could think of.
It started working again! You were clever to work this one out.Thanks for documenting the solution so thoroughly, Wayne!Samantha and Tanster, you’re legends, thanks so much!Same things happens to me. This causes additional signals, especially if the contact between skin and heart rate sensor is poor.
I actually read this tip on another site, but figured I’d post it here. i was so happy when i heard the pop/click sound of the silver tab !THIS WORKED!!! I had tried everything and had already bought a new H7 once before because it suddenly lost contact with my V800 a while ago. heard a pop… ohhh sh+++t but it started to work :)This also worked for me! Thanks! I have sent my H7 back 3 times now and I’m over it.
The discharging method had been working fine for me up until yesterday, when nothing seemed to. Search or ask a question Search Apple Communities Reset. My H7 stopped working after only 8 months! For a couple of years I worked as a surgical instrument repair specialist and found a trouble shooting guide was an invaluable “tool’ in our repair arsenal. Hope this helps someone else!Thank you all: clipping the battery contacts solved my pbTried the both methods, but finally Samantha’s silver connector did the trick. This link (from prior post) will focus on the silver T-bone tab being set in proper position:Prior to placing the battery and cover back on make sure the arms of the T-bone tab are contacting in sides of the battery by simply placing the battery in place without the cover to check for proper contact.
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